Dear Friends and valued Guests,
One Wybelenna will likely reopen in a reduced capacity from June 19 following the easing of Government restrictions. This will depend on the review of the situation following the roll out of Step One. We will of course be maintaining social distancing and continuing to practise our COVID safe procedures throughout the spa to ensure yours and our safety.
As always, our first priority is our guests, and we would like to be fair to those who had appointments cancelled due to our closure. With this in mind, we have decided to prioritise guests who had existing bookings during the closure period to have their appointments rescheduled. All of these guests will be contacted to reschedule their appointments from Tuesday June 2nd. Due to Government restrictions, we will NOT be able to offer massages, baths or Magna Spa & Pool treatments until Stage 3, which commences on July 12.
We will not be taking any new bookings until this has been achieved. We will also not be selling any new Gift Certificates until further notice. All our gift certificates have a 3 year expiry date from the date of purchase. The validity has been extended by the length of the period of closure.
We ask that unless you have an existing booking or a Gift Certificate to redeem that you allow us some time to process these guests first before requesting a new booking.
We look forward to welcoming you back to One Wybelenna soon.Thank you for your patience and understanding.
Best wishes, Heather and the One Wybelenna team.